Case Study

Advanced Data Integration Support – Reinforcing Technical Teams with Specialized Expertise

Cooperation with Multishoring gave a Belgium-based BizTalk consultancy easy, flexible access to cost-effective and highly skilled BizTalk programmers — strengthening its support and development capabilities around the BizTalk integration platform and helping it sustain a fast pace of growth.

25+

Customers Served by the Consultancy

2012

Partnership Since

On-Demand

Team Scaling

The Client

A Growing Belgium-Based BizTalk Consultancy

Founded in 2007 by three industry experts in business integration, the consultancy employs 15 staff and serves more than 25 national and international customers, connecting their business applications and partners. It is a Microsoft Gold Application Integration Partner and a Windows Azure Circle Partner, with offices in the area near Brussels.

In 2012, the consultancy found that its rapid growth was limited by a shortage of skilled BizTalk programmers and began searching for partners able to provide external development and support resources. It came across Multishoring via Google; Multishoring then visited the offices in Belgium at its own expense and proposed a trial project.

The Operational Challenge

The first trial task was completed easily — but it revealed a serious risk for the cooperation: preparing the task specification took more time than the development itself, threatening to cancel out the savings from nearshoring.

“We were really troubled with concerns such as: ‘Wouldn’t we spend more time creating a job specification than on the actual development? Would they work at the same pace as we do?’ But we were so pleased with the quality of Multishoring’s work in the trial — and with its awareness of our concerns — that we decided to go ahead with the cooperation.”

CTO

at the BizTalk consultancy

The Solution

A Senior-Led Nearshore Model That Works Like an In-House Team

After the trial, both companies invested in a communication model that let the consultancy work with Multishoring’s developers just like its own employees — combining clear coordination with flexible, on-demand capacity.

1. Appoint a Senior Lead

A senior developer at Multishoring handled daily contact, coordinating with a counterpart at the consultancy to specify the jobs to be done and set time frames alongside the development work.

2. Enable Fast Knowledge Transfer

For each new technology, the team used online or self-paced materials, tutorials, and relevant past projects; where none existed, the consultancy provided its own online or onsite training.

3. Keep Communication Constant

Managerial meetings were held once or twice a month, in person or online via Lync or Skype, depending on the consultancy’s needs.

4. Buy Capacity On Demand

The consultancy purchased blocks of days for support, development, and maintenance as needed — suspending the cooperation when resources weren’t required and resuming it later.

Cooperation Setup

The engagement was built around a nearshore delivery model with a senior liaison, regular communication, and flexible capacity.

Engagement Model

Nearshoring — developers worked from Multishoring’s offices in Poland and reported to the consultancy

Coordination

A senior developer acting as liaison, specifying jobs and setting time frames with the consultancy

Communication

In-person and online managerial meetings once or twice a month via Lync or Skype

Capacity

Blocks of days for support, development, and maintenance, suspended and resumed on demand

“Two senior developers with similar experience and knowledge usually get along very well, and so it was in this case. We also worked out rules to help our people quickly get familiar with any new technology — using online materials, tutorials, and past projects, and, where needed, the consultancy’s own training.”

Andrzej Biesiekirski

CEO of Multishoring

Project Outcomes

Business Benefits for the Consultancy

The partnership gave the consultancy easy access to skilled BizTalk experts, a flexible pool of resources, and the confidence to keep growing.

Easy Access to Skilled BizTalk Experts

Cost-effective, highly skilled BizTalk consultants who — thanks to the agreed rules of cooperation — operate just like the consultancy’s own employees.

A Flexible Pool of Resources

The consultancy can obtain development resources from Multishoring whenever it needs them and suspend their use at any time.

Room to Grow Safely

The model helped the consultancy keep its fast pace of growth while gaining flexibility and comfort in the face of unexpected market troubles.

Summary

A Flexible Nearshore Partnership That Scales With Demand

By establishing clear rules of cooperation and a senior-led communication model, the Belgium-based consultancy gained easy, flexible access to cost-effective, highly skilled BizTalk developers — strengthening its support and development around the BizTalk platform.

The on-demand model let the consultancy scale resources up and down as projects required, helping it sustain fast growth and treat Multishoring as a natural extension of its own team.

contact

Thank you for your interest in Multishoring.

We’d like to ask you a few questions to better understand your IT needs.

Justyna PMO Manager

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