Enterprise Application Integration (EAI) Services



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Struggling to implement your EAI concept? We can help you turn complex integration challenges into connected, scalable business processes.

Enterprise Application Integration (EAI) connects your key business applications and data, eliminating silos and manual workarounds. At Multishoring, we design, implement, and maintain seamless integration ecosystems, for organizations across the United States and Europe —across ESB, hub-and-spoke, and cloud/iPaaS architectures—so your operations run smarter, faster, and more reliably.

enterprise application integration services team implementing esb, hub-and-spoke and cloud integrations at Multishoring

Comprehensive integration solutions

Our approach to EAI encompasses not only technical integration but also a deep understanding of the diverse interactions and relationships that shape modern business environments.

B2G Integration

  • Regulatory compliance
  • Government procurement and reporting
  • Compliance monitoring and auditing
  • Electronic Data Interchange (EDI)

H2H Integration

  • Workflow automation
  • Data-driven decision making
  • User experience and adoption
  • Employee on-boarding and training
Our Enterprise Application Integration Services

We can lend you a helping hand

Our Enterprise Application Integration services cover the entire lifecycle – from strategy to 24/7 operations – so your systems work as one. By combining expertise, proven practices, and cutting-edge technology, we can enable you to enhance, optimize and automate business processes, unlocking the full potential of integrated enterprise applications.

EAI strategy and consulting 

We start by understanding your business goals, existing IT landscape, and data flows. Our EAI consulting services help you:
• Define a clear integration strategy aligned with business outcomes.
• Select the right architecture (ESB, hub-and-spoke, point-to-point, or cloud/iPaaS).
• Choose the most suitable platform — from Azure Integration Services, Boomi, BizTalk, SnapLogic, or TIBCO BusinessWorks.
• Build a roadmap that balances time-to-value and scalability.

Implementation 

During implementation we translate your EAI strategy into action. Our team delivers:
• Integration builds based on ESB, hub-and-spoke, point-to-point or cloud (iPaaS) patterns.
• End-to-end connectivity across ERP, CRM, and custom applications.
• Accelerated delivery through our ready-to-use Integration Framework.
• Typical pilot delivery within 2 – 4 weeks and first go-live in 6 – 12 weeks.

We ensure smooth collaboration between business and IT teams for on-schedule delivery.

Ongoing optimization and maintenance 

Once your integrations are live, we keep them performing at their best through:
• Performance tuning and error resolution using our central error-handling hub and analytics tools.
• Version upgrades and change management without business disruption.
• Cost optimization through reusable components and automated monitoring.
• Regular health checks and service reviews to sustain long-term value.

Our team acts as your continuous integration partner — not just a vendor.

Real-time monitoring and analytics 

Our real-time monitoring and analytics services give you visibility and control over every integration flow:
• Proactive alerts on failures and bottlenecks before they impact operations.
• End-to-end dashboards for transaction tracking and performance KPIs.
• Root-cause analysis and trend insights to drive continuous improvement.
• 24/7/365 support with defined SLAs and incident response times.

Reliable monitoring means your enterprise ecosystem runs without surprises.

EAI standards we work with

In our Enterprise Application Integration (EAI) projects, we rely on proven industry standards and communication protocols that ensure interoperability, security, and long-term maintainability. These standards enable different platforms – cloud, on-premises, and hybrid – to exchange data seamlessly and support your digital-transformation goals.

Supported types of EAI integrations

We offer EAI integration services based on our Integration Framework, a set of ready-to-use components for swift and high-quality IT integrations. It reduces development time and ensures seamless software cohesion. Our framework supports various types of IT integrations. Each integration type can be delivered using our Integration Framework, ensuring consistent quality, reusability, and reduced time-to-deployment.

Enterprise Service Bus (ESB)

ESB-based integration connects all your enterprise systems through a centralized message bus. It supports Service-Oriented Architecture (SOA), enabling reliable, reusable, and scalable data exchange between applications. Ideal for large organizations seeking flexible, standardized integration across ERP, CRM, HR, and custom systems.

Hub & spoke integration

Hub-and-spoke integration simplifies your ecosystem by connecting every application through a central hub. • The hub manages all data routing and transformations. • Each “spoke” links one application, reducing connection complexity. This model is perfect for organizations that need central control with easier maintenance and predictable scalability.

Point-to-point integration

Point-to-point integration directly links two applications for fast, targeted data exchange. It’s an efficient choice for smaller, well-defined integrations that don’t require a full framework. As integration needs grow, we help transition seamlessly to more scalable models such as ESB or hub-and-spoke, protecting your investment and continuity.

Cloud-based integration

Cloud-based integration connects SaaS, on-premises, and legacy systems into one secure ecosystem. Using leading iPaaS platforms such as Azure Integration Services, Boomi, and SnapLogic, we design flexible, API-driven architectures that scale with your business. The result: real-time connectivity, faster innovation, and lower maintenance costs.

Partnering with Multishoring means you gain an experienced EAI team, proven frameworks, and round-the-clock support – ensuring your systems run smoothly, securely, and efficiently.

Our advantages

Unmatched expertise and best practices

In a market where true EAI expertise is rare, our specialists bring decades of integration experience across sectors and platforms. We apply industry best practices and proven methodologies to ensure every project is efficient, secure, and fully aligned with your business goals.

Robust integration framework

Our Integration Framework is a library of pre-built components, templates, and automated processes that accelerate every integration project. It shortens delivery time, reduces risk, and ensures consistency across cloud, hybrid, and on-premises environments.

Custom error handling and troubleshooting

Our central error-handling and monitoring tool streamlines troubleshooting by detecting, classifying, and resolving integration issues in real time. It keeps your EAI ecosystem stable and transparent — so your team can focus on business outcomes, not technical firefighting.

24/7/365 support

Our commitment doesn’t end at go-live. With 24/7/365 managed support, dedicated SLAs, and proactive monitoring, we keep your integrations optimized and your business running without interruption — every hour of every day.

We support a wide range of leading integration platforms (iPaaS and ESB) to match your business and IT environment. Whether you operate on-premises, in the cloud, or within hybrid architectures, Multishoring helps you select, implement, and maintain the right platform to achieve seamless connectivity and faster time-to-value.

Integration platforms we cover

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    FAQ

    Enterprise Application Integration Services

    Dive into our EAI FAQ for a comprehensive guide to unlocking the potential of seamless application integration.

    What is EAI (Enterprise Application Integration)?

    Enterprise Application Integration (EAI) is the process of connecting different software systems so they work together as one. It allows real-time data exchange, automated workflows, and unified business operations.
    By integrating core applications like ERP, CRM, and HR systems, EAI improves efficiency, reduces manual effort, and supports data-driven decision-making.

    What are the key components of Enterprise Application Integration?

    The key components of an EAI solution include:
    • Integration middleware (ESB, APIs, or iPaaS)
    • Data transformation and mapping tools
    • Message brokers and queues (e.g., JMS)
    • Adapters and connectors for each system
    • Monitoring and error handling
    Together, these components enable consistent communication, security, and performance across all connected applications.

    What is a point-to-point integration in EAI?

    Point-to-point integration links two specific applications directly to share data.
    It’s a fast and simple approach for limited use cases but becomes harder to maintain as systems multiply.
    For long-term scalability, enterprises often transition to ESB or hub-and-spoke models, which simplify management and reduce complexity.

    What are the steps to deploy an EAI solution?

    Deploying an EAI solution involves:

    1. Assessing business and data requirements

    2. Designing integration architecture and selecting technology

    3. Mapping and transforming data

    4. Developing and testing integrations

    5. Deploying, monitoring, and optimizing

    With Multishoring, each stage is supported by proven methodology and continuous performance tracking.

    What are the most common challenges in EAI implementation?

    Common EAI challenges include:
    • Complex integration across legacy and cloud systems
    • Data inconsistency and synchronization issues
    • Security and compliance risks
    • Limited scalability of old architectures
    • Lack of experienced EAI professionals
    Multishoring mitigates these challenges using automation, proactive monitoring, and standardized frameworks.

    What are examples of Enterprise Application Integration software?

    Popular EAI software platforms include:
    • Microsoft BizTalk Server
    • IBM App Connect
    • Boomi
    • Oracle Integration Cloud
    • MuleSoft Anypoint Platform
    • TIBCO BusinessWorks
    • SAP Process Integration (SAP PI)
    • SnapLogic
    Each platform supports different architectures — from on-premises ESB to modern cloud iPaaS — and we help clients select the best fit.

    How does EAI system improve business processes?

    EAI improves business processes by automating data flow, eliminating silos, and ensuring real-time information exchange.
    This results in faster operations, fewer errors, and better collaboration between departments — driving productivity and lowering costs.

    Can EAI integrate legacy systems with modern applications?

    Yes. EAI bridges legacy and modern systems using middleware and standardized APIs.
    It allows older applications to communicate with cloud-based tools, preserving existing investments while enabling modernization.

    What are the potential risks of EAI implementation?

    Key risks include data security gaps, high complexity, integration errors, and vendor lock-in.
    These can be minimized through expert planning, proper architecture choice, and continuous monitoring.
    At Multishoring, our EAI experts follow proven frameworks to ensure stable, risk-free integrations.

    How do I know if my company needs EAI?

    If your teams are re-entering data between systems or struggling with disconnected tools, you likely need EAI. Integration helps unify information, reduce manual work, and create a single source of truth across departments.

    What business results can EAI deliver?

    EAI streamlines operations, reduces data errors, and speeds up decision-making. Companies typically see improved productivity, lower IT maintenance costs, and faster response to market changes.

    How long does an EAI implementation take?

    Project timelines vary with scope, but most mid-size integrations go live within 6–12 weeks. Using a proven integration framework and experienced team significantly shortens delivery time.

    How much does Enterprise Application Integration cost?

    Costs depend on project size, system complexity, and chosen platform. Many organizations start small—with pilot integrations—then scale gradually to control budget and demonstrate ROI early.

    How do I choose the right EAI vendor or partner?

    Look for proven experience, platform certifications, and end-to-end capabilities—from consulting to 24/7 support. The best partners act as long-term advisors who align integration with business strategy.

    What are best practices for a successful EAI project?

    Start with clear goals, engage both business and IT stakeholders, and use standardized integration components. Continuous monitoring and incremental rollouts ensure stability and long-term value.

    How does EAI support digital transformation?

    EAI connects legacy and modern systems into one ecosystem, enabling automation, analytics, and cloud adoption. It’s a foundation for digital transformation, ensuring agility and better customer experiences.